Learn the simple skills of authentic client communication by knowing how to tap into the autobiographical urge of others. Asking the right questions at the right time builds your emotional foundation with existing, or prospective clients. Explore the power of empathy and the importance of listening well.
Curiosity, Resilience: Interested versus Interesting
Revive the most important emotional skill to likeability. Realize that money (business, goodwill) flows in the direction of biographical knowledge. Think your way to a happier life.
Empathy: Gold Standard of Emotional Intelligence
Incorporate the gold standard of emotional intelligence into your life.
Like a rare commodity this skill predominates in high-performers but is available to all.
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Back to the Future The world has changed. And so must we. But don’t despair,…
Being more emotionally intelligent in business benefits everyone. Research shows that emotional intelligence in the…